ITIL® Foundation Certification Training

An online ITIL® course designed to give you the right expertise and skills that provides a modular approach to the ITIL® framework and consists of various aspects of ITIL® best practices like ITIL® service operation and design.

ITIL® Foundation Certification Training
Цена
189 $
Кэшбэк до 5%
7 уроков7 уроков
СертификатСертификат
АнглийскийАнглийский
Edureka
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Описание:

Online Self Learning Courses are designed for self-directed training, allowing participants to begin at their convenience with structured training and review exercises to reinforce learning. You'll learn through videos, PPTs and complete assignments, projects and other activities designed to enhance learning outcomes, all at times that are most convenient to you. 

Why ITIL® is the Best Practice, Processes, Functions, definition of IT Service Management, what is service and how it brings value to customers, different type of customers and service providers, different stakeholders.  

Программа курса:

  1. Service Management as Practice
  2. Service Strategy
  3. Service Design
  4. Service Transition
  5. Service Operation
  6. Continual Service Improvement (CSI)
  7. Mock Examination